About ZenOp

ZenOp is an AI-powered phone receptionist built for small businesses. It answers every call 24/7, books appointments, captures leads, and sends SMS follow-ups so you never miss a customer.

Our Mission

Most small businesses lose 30-60% of inbound calls because they go to voicemail or ring unanswered. Each missed call is a lost customer. ZenOp exists to solve that problem: give every small business an always-available, professional receptionist at a fraction of the cost of hiring staff.

Who We Serve

ZenOp is built for any small business or solo professional that receives phone calls from customers. This includes (but is not limited to):

• Home service providers (plumbers, electricians, HVAC, roofers, cleaners)
• Health and wellness (dentists, chiropractors, med spas, fitness studios)
• Professional services (accountants, consultants, insurance agents, real estate agents)
• Beauty and personal care (salons, barbershops, spas)
• Automotive (repair shops, detailers, towing services)
• Food and hospitality (restaurants, caterers, event venues)
• Pet services (veterinarians, groomers, pet boarding)
• Any other small business that wants to answer every call

If your business receives phone calls, ZenOp can answer them. The AI is customized for each business with your hours, services, pricing, and booking rules.

What ZenOp Does

ZenOp replaces your voicemail with an AI receptionist that handles calls the way a trained human receptionist would:

• Answers calls 24/7 with a natural, conversational AI voice. No hold music, no phone trees, no missed calls.
• Books appointments directly on your Google Calendar based on your real-time availability.
• Captures leads by collecting the caller's name, phone number, and reason for calling, then logging them in your dashboard.
• Sends SMS follow-ups with appointment confirmations, business details, or custom messages right after the call.
• Answers questions about your services, hours, pricing, and location using the information you provide during setup.
• Post-call intelligence generates a summary, sentiment analysis, quality score, and action items for every call.
• Call analytics tracks call volume, answer rate, booking rate, and lead conversion over time.

What ZenOp Is Not

ZenOp is designed specifically for small businesses and solo professionals. It is not the right fit for every use case:

• Not for medium or large companies. ZenOp is optimized for businesses with 1 to 20 employees that receive inbound calls from customers.
• Not HIPAA compliant. ZenOp is not suitable for handling protected health information (PHI). Medical practices can use it for scheduling and general inquiries, but not for discussing patient records.
• Not for compliance-heavy practices. If your industry has strict regulatory requirements for phone interactions (such as legal intake with attorney-client privilege), ZenOp may not meet those standards.
• Not an outbound dialer. ZenOp answers inbound calls. It does not make outbound sales or marketing calls.

Pricing

ZenOp offers four plans, ranging from $97/month to $497/month. Every plan includes every feature. The only difference between plans is the number of included call minutes per month.

• Starter: $97/month, 50 minutes
• Growth: $197/month, 200 minutes
• Professional: $347/month, 500 minutes
• Business: $497/month, 1,000 minutes

All plans include: 24/7 call answering, Google Calendar booking, SMS follow-ups, lead capture, post-call AI summaries, quality scoring, analytics dashboard, and a dedicated local phone number.

Every plan starts with a 30-day free trial. No credit card required to start. No long-term contracts. Cancel anytime.

View full pricing details

Results

ZenOp is used by over 50 small businesses across the United States. Key performance metrics from live deployments:

• 92% answer rate on inbound calls (vs. ~50% industry average)
• 35% fewer no-shows thanks to automated SMS confirmations
• 750% ROI when factoring in recovered revenue from calls that would have gone unanswered

How It Works

1. Sign up and answer a few questions about your business (services, hours, booking rules). Takes about 5 minutes.
2. Get your number. ZenOp provisions a dedicated local phone number for your business. Forward your existing number to it, or use it directly.
3. Connect your calendar. Link Google Calendar so the AI can check your availability and book appointments in real time.
4. Go live. ZenOp starts answering calls immediately. View call logs, leads, and analytics in your dashboard at app.thezenop.com.

Technology

ZenOp uses advanced conversational AI to hold natural phone conversations. The system is built on enterprise-grade voice infrastructure from Telnyx and processes every call with AI-powered post-call intelligence using Google's Gemini models. The platform runs on Google Cloud for reliability and scalability.