Will Zen rush the caller or sound transactional?

No. Home care intakes are emotional. The assistant is paced to let the family member talk, captures one field at a time, and never reads scripts at them. We would rather you hear it on the demo than read the claim.

Does Zen give medical advice or assess care level?

No. Zen captures intake. Care level decisions stay with your intake coordinator and care manager. Anything clinical is routed for a human callback.

Can it handle calls from referral sources like hospitals?

Yes. Discharge planner inquiries are tagged differently so they reach the right person on your team, not the general family-intake queue.

What about Spanish-speaking families?

Bilingual handling is configurable on the assistant. If you serve Spanish-speaking families, ask your setup contact to enable it during onboarding.

AI receptionist for home care agencies · listen to a live call below

Hear an AI receptionist answer a home care intake call.

Families call after a hospital discharge and they will not be rushed or sent to voicemail. Hear how Zen takes the call with the patience the moment deserves, captures care needs and hours, and routes the loved one to your intake coordinator.

Scripted example, real workflow Paced for sensitive intakes Setup in 5 minutes

From $97/mo. Highest-LTV calls deserve a real answer.

Check how our receptionist Zen answers the phone, live

(760) 993-6677

Tap to call. 10 seconds is all you need

(760) 993-6677

Not convinced? Talk to Zen

Keep your number. Add the answer.

Keep your existing office number

No new hardware or porting

Zen only picks up after hours and on overflow

This Is What Happens When a Family Intake Hits Voicemail

A daughter is calling agencies after a Friday hospital discharge. The first one that answers gently and captures what is needed wins the placement. Voicemail loses it. ZenOp catches that call, paces the intake, and routes the lead to your coordinator the same evening.

5 min

Setup time. No IT, no portal switching

24/7

Families never hit voicemail, even on weekends

Same #

Families call the same agency line as always

Simple pricing. No surprises

Light call volume

Starter

$97/mo

50 minutes included

All features included

Basic

$197/mo

200 minutes included

All features included

High call volume

Pro

$297/mo

400 minutes included

All features included

Very high call volume

Business

$497/mo

1,000 minutes included

All features included

No Credit Card Required

Start free, pay when you are ready

30-Day Money Back

Full refund, no questions asked

Cancel Anytime

One click. No contracts. No hassle

White-Glove Setup Included

You're not alone. We set it up with you

Some prefer hand-holding for something as important as their phone. We get it. Every ZenOp customer can book a 30-minute setup call. We get you live before you hang up

Book a setup call

Prefer self-serve? Just start your trial above. We'll reach out to offer the call. You choose

What you get

30-minute screen-share setup

Configure your template, hours, services, spam shield, forwarding

Live test call together

We call your ZenOp number and verify every flow works before you hang up

Day-7 check-in

We follow up personally to answer questions and tune the AI for your callers

Direct line to our team

SMS and email channel straight to the people who built ZenOp

Ready in 5 Minutes

No IT department required

Step 1

Forward after-hours calls from your office line.

Keep your existing number. Send evenings, weekends, and overflow to ZenOp so families never hit voicemail.

Step 2

Zen captures what the family needs, gently.

Loved one is mentioned by name. Captures care type, hours needed, location, mobility level, and urgency without rushing the caller.

Step 3

Intake coordinator gets the lead within a minute.

SMS and email arrive with the full intake. Coordinator follows up the same day or first thing in the morning, depending on urgency.

POST-CALL INTELLIGENCE

What Happens After the Call

Every call becomes structured data, synced to your tools, and a follow-up text. Automatic

Call ends

Gemini analyzes the conversation

Lead + context captured

Booking synced

Follow-up text sent

Every call gets a full breakdown, not just a recording

Stop guessing what callers actually wanted. Zen pulls 10+ structured signals from every call so you can act fast

Call from (714) 555-0198

3:42 · Today at 2:17 PM

Lead captured

Quality

Sentiment

Positive

Urgency

High

Intent

Book now

Lead captured

Name

Maria Delgado

Phone

(714) 555-0198

Service requested

Color + cut

Topics discussed

#pricing#availability#color correction#first-time client#referral from Google

Action items

Appointment booked for Tuesday 10:30 AM

Confirmation SMS sent to caller

Google review request scheduled for Day 3

Teachable gap detected

Caller asked about extensions pricing. Zen did not have this information. Add to FAQ to improve future calls

10+ signals captured per call

Quality score 1-5SentimentUrgencyIntentTopicsLead detailsAction itemsOff-topic flagsSpam detectionTeachable gapsFull transcriptCall summary

Still not convinced? Check how our receptionist Zen answers the phone, live

(760) 993-6677 (760) 993-6677

Most people can't tell it's AI

Spam Shield

You only pay for real customers

Robocalls, wrong numbers, and spam are filtered automatically. They never reach you, and they never count toward your minutes

Robocalls blocked Wrong numbers filtered $0 charged for spam

Incoming calls today

Robocall (Auto warranty)BLOCKED

Real customer (new patient)ANSWERED

Wrong numberBLOCKED

Real customer (booking)ANSWERED

Sales call (crypto)BLOCKED

Real customer (question)ANSWERED

What ZenOp Does For You

Three outcomes. Every plan. No add-ons

Answer & Qualify Calls

Calls are answered in under 500ms. Natural conversation that qualifies leads, answers FAQs, and handles objections

24/7 AI phone answering
Natural speech patterns
English and Spanish fluency
Spam call filtering
Human handoff when needed
Keep your existing number

Book & Follow Up

Appointments booked directly into your calendar. SMS follow-up sent automatically after every call

Google Calendar booking
SMS follow-up after calls
Automatic reminders
Review requests
Lead capture & CRM

Keep You Informed

Instant notification for every call. Full summary, caller intent, and next steps. Right to your phone

Instant SMS notifications
Real-time dashboard
Call summaries & transcripts
Mobile app (iOS & Android)
Custom AI personality
Founder-led setup call

Trusted by local businesses across the country

M. Jochinsen

Founder, ZenOp

“I needed it for our businesses and we were NOT familiar with AI

AI is here and we cannot deny it. Competitors have it. Millions of businesses are ignoring it, avoiding it, afraid of it

I built ZenOp for this reason

It works with the phone you already have, because the last thing we need is another system to learn”

Example scenario. Friday evening intake call from a family member.

Example scenario. Connect ZenOp to handle calls for your business.

You Can't Be in Two Places at Once

Every Missed Call is a Missed Customer

You're with a client. The phone rings. You can't pick up. That caller needed a roof repair, a cleaning, a consultation. They're not leaving a voicemail. They're calling the next business on the list

Voicemail is a Dead End

80% of callers don't leave a message. They just hang up and call your competition. By the time you call back, they've already booked with someone else

Phone Tag is Costing You Hours

Wasting time calling people back to schedule appointments is time you could be serving customers and growing your business

What if every call got answered, even when you're busy?

Questions

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